At Ricch Hotels, we value your privacy and are committed to protecting your personal information.
This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website,
make a reservation, or use our services.
1. Information We Collect
We may collect the following types of information when you interact with us:
- Personal Information: Name, email address, phone number, address, and identification details provided during booking or check-in.
- Payment Information: Credit/debit card details, billing information, or other payment-related data (processed securely through payment gateways).
- Booking Details: Check-in/check-out dates, room preferences, and special requests.
- Website Data: IP address, browser type, device information, and cookies to enhance your browsing experience.
2. How We Use Your Information
Ricch Hotels uses your data to:
- Process reservations and payments.
- Communicate booking confirmations, updates, and special offers.
- Improve our services, website experience, and customer satisfaction.
- Ensure guest safety and maintain hotel records as required by law.
- Send promotional messages or offers (only with your consent).
3. Information Sharing and Disclosure
We do not sell or rent your personal data to third parties. However, we may share your information with:
- Authorized hotel staff for operational purposes.
- Third-party vendors such as payment processors, booking engines, and IT service providers (who are bound by confidentiality agreements).
- Government authorities if required under applicable law or for safety and legal compliance.
4. Data Security
We implement strong physical, electronic, and managerial safeguards to protect your data from unauthorized
access, disclosure, or misuse. All payment transactions are encrypted and processed through secure payment gateways.
5. Cookies Policy
Our website uses cookies to:
- Enhance user experience and website performance.
- Track visitor preferences and improve our content.
You may disable cookies through your browser settings, but some website features may not function properly without them.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Opt-out of marketing communications at any time.
- Withdraw consent for data processing (where applicable).
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may include links to third-party websites (such as booking platforms or social media).
Ricch Hotels is not responsible for the privacy practices of these external sites.
8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
The updated policy will be posted on this page with a new effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact: